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At H-E-B - 12860 Research Blvd, the essence of community grocery shopping is alive and thriving. This Austin gem excels with its well-organized layout, allowing customers to swiftly navigate through aisles filled with quality ingredients—from fresh sushi to premium meats. Early birds can start their day at 6 AM, greeted by a friendly and efficient staff dedicated to exceptional service. With a robust curbside service and convenient tech payment options, this location balances modern convenience with a warm neighborhood feel. Shoppers rave about the cleanliness, speedy self-checkouts, and thoughtful staff, making each visit a delightful experience. It's not just shopping; it’s a community gathering place.
About
Welcome to H-E-B - 12860 Research Blvd, an outstanding destination for grocery shopping in Austin, TX. Located at 12860 Research Blvd, this H-E-B branch stands out among its peers due to its shopper-friendly layout and exceptional customer service. With a phone number you can reach at (512) 506-9060, the convenience factor here is unbeatable.
From the moment you step into H-E-B, you'll notice a clean, well-stocked environment—a hallmark of this beloved Texas grocery chain. Customers like Shane Anciso have praised this location for its organization, allowing for a quick in-and-out shopping experience. Shane’s review highlights their efficient sushi bar and well-arranged checkout areas, where he was able to grab fresh sushi and high-quality meat in under five minutes—an impressive feat that’s often hard to come by at other H-E-B locations.
Another noteworthy aspect of H-E-B - 12860 Research Blvd is its dedicated staff. Reviewers like Amita Mishra commend the happy and helpful employees, who are always ready to assist. Whether it's early morning errands starting at 6 AM or an unexpected question about product availability, the team at this H-E-B is committed to ensuring a seamless shopping experience. Customer Gon Freecs emphasized this, sharing a heartwarming experience with Laura, who went the extra mile by checking the inventory for hard-to-find phone chargers.
A particular shoutout is deserved for the curbside team, celebrated by May Lee. The support provided here greatly aids those who face challenges like social anxiety or even managing pets while shopping. It's clear that the community-oriented spirit thrives at H-E-B - 12860 Research Blvd, reinforced by their team’s proactive approach.
The shopping experience is further enhanced by the superb organization of aisles. The dedicated space for alcoholic beverages simplifies the process of finding what you need. Customers like Ashton Gustavus have also noted how smoothly the self-checkout operates, adding to the overall pleasant experience H-E-B offers.
At H-E-B - 12860 Research Blvd, each visit is not just a shopping trip; it's an experience filled with convenience, warmth, and community. Whether you’re on a tight schedule or looking to explore gourmet options, this store delivers on all fronts. I highly recommend making this location your go-to for all your grocery needs!
“ Fastest inandout HEB Ive ever been in Ive already come to love dislocation versus the other HEB locations cuz of the way they arranged things I was able to quickly get in grab what I wanted at the sushi bar and shell check out and get out in under 5 minutes which is unheard of at any of the other HEBs also was able to go to the back and get some meat love the way they organised this especially with the way they organised an entire aisle for the alcoholic beverages as well as making it easy to get in and out of this place! ”
“ Opens quite early 6 am...well kept ,maintained, Happy and helpful staff, ”
“ awesome heb. I was looking for phone chargers the other day, and asked Laura if they sold them there. She showed me where, saw there was none on the wall, said hold on. Went straight to their inventory and pulled some more on the spot. Its not much, but I appreciate the energy. everyone there is pretty friendly all around. ”
“ HUGE shout out to the hard working curbside team! Aside from the ADHD, elderly dog, and social anxiety, Id have no problem popping in to do my own shopping. Kayla and the rest of the team, however, have been life savers since my dog is a spoiled brat lol. Appreciate yall! ”
“ HEB is always very clean and well stocked when I visit. The self checkouts work so smoothly ”
“ Whom ever came up with the firecracker jalapeno poppers BRAVO! They are awesome ”
“ I love my HEB. Yes it is an older one and smaller than most but it has everything I need. I have recently been buying their ready to cook meals and I cant express enough positive comments about these meals. I had never bought them before because the portions looked kind of small and they run from 5 up to 14 but let me tell you, they are the perfect amount! The variety is plenty even at my small HEB. I am so impressed with these meals and their flavor and the convenience of them that I have told everyone that I know and insisted that they go and try them out. All of them have gone and all of them are now purchasing these meals. They have microwavable meals and they have the oven ready meals and both are excellent. There is not one that I have gotten that I did not like. The seasoning is perfect The amount A food is perfect and even the cost is very reasonable considering Taco Bells value boxes now over 8 and that food is just not on the same level as this food. HEB really has these meals down to a science! And dont forget about the fresh sushi oh my goodness so good! Another thing Id love about this store is Im always able to find an employee if I need assistance. Theres always someone around and theyre always happy to help or point me in the right direction. Although its one of the older HEBs it did go under a remodeling maybe a year or two ago so it doesnt look old at all. It has always been clean and organized. I have also used their curbside services and that is so worth trying. You just place your order in the app and they let you know when its ready and when someone is walking out to your car and even that its been completed. The front of the store used to have the front parking places designated for curbside assistance but that has changed and the front parking places up against the store are all available for regular parking which is great! Over all its my favorite place to do my shopping and Im always satisfied with the optionsvariety that are available, the coupons they offer, the ready to cook meals, the customer service and everything in between! ”
“ Seth the guy at curbside is just amazing. No matter what happens item out of stock, one time they missed some items, ect. he is always more than happy to help. Normally everything runs smoothly but stuff happens, we are all human. I dont think I would continue to shop at this HEB if he and others like him werent there to help. I guess unless hes given a promotion that he so clearly deserves. Easy access to food is something most of us take for granted, I feel lucky to have the curbside team, especially Seth, at this HEB there to make it fast and easy. ”